Cookie policy


What are cookies and why do we use them?

A cookie is a small text file of letters and numbers that we place on your computer or device when you use our website. Cookies help us to collect data about you which, will in turn, distinguish you from other visitors and provide you with a good experience whenever you are using our website. The only cookies we use are from Google Analytics.

What types of cookies do we use?

Some cookies only last until you close your browser or for a short time after. These are called session cookies. Some last longer, for example, to enable a website to recognise you when you return to it. These are called persistent cookies. We use both session and persistent cookies to ensure that you get the best experience when using our website.

There are also different types of cookies to collect different types of data about the way you interact with our website. We only use performance cookies. These are cookies that allow us to recognise and count the number of visitors we have and how these visitors use our website. This data helps us to improve the way our website works, for example, by ensuring that visitors find what they are looking for easily.

In the table below we set out the individual cookies we use and why we use them:

Cookie name Type of Cookie What does it do?
_ga first party, persistent, performance Enables Google Analytics software to work by distinguishing between each visitor. The software helps us to collect and analyse information on browser, platform and mobile app usage (e.g. how long you spend on our website, when you start and finish, the amount of times you visit, when your previous visit was, what searched engine you used, what link you clicked on or keyword you used). The data stored can only be seen by us and Google.
_gat first party, session, performance Limits the collection of data by Google Analytics software in accordance with the level of traffic on our website, platform or mobile app to ensure that functionality is not adversely affected.
Evergreen Life Session first party, session, strictly necessary uses a session cookie to maintain your “logged in session”, allowing us to know that you are securely logged in to our site.
Evergreen Life Cookie Consent first party, persistent uses a persistent cookie to tell us that you have seen our cookie message at the first point of sign in so that we don’t keep showing that message again. It lasts for 12 months.
Evergreen Life Authentication first party, session, strictly necessary uses an authentication cookie to maintain your logged in status, allowing us to know that you are securely logged in to our site. This cookie only lasts while you use the site at a given time, and is invalidated after 10 minutes, your browser closes, or you logout from the site.

How can you manage cookies?

If the settings on your browser are adjusted to accept cookies we interpret this, along with your continued use of our website, platform or mobile app to mean that you agree to our use of cookies.

To manage or block cookies placed on your computer, mobile phone or tablet, you need to alter your browser or device settings. Please consult your browser’s guide or visit for more information or refer to your device user manual.

Third parties

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or targeting cookies.

If you are concerned about cookies from third parties, you can often opt-out with the provider directly (such as with Google Analytics, please visit Please note that these providers may use cookies to power their opt-out service, so if you change your browser settings to block all cookies, their opt-out service may cease to work.

Take control of your health today

Download our Personal Health Record app today, and start taking control.

If you want to use our desktop version, you can login or sign up.