It’s normal to have moles on your body. Yet, if one changes or a new one appears, it’s important to get it checked by a qualified clinician.

What do we mean by changes? The ABCDE rule can be a good guide to checking your mole for warning signs of melanoma (a type of skin cancer).

A = Asymmetry – one half of your mole doesn’t match the other.

B = Border – the edges of your mole are blurred, ragged, notched or irregular

C = Colour – your mole isn’t evenly coloured and may feature shades of brown or black or have red or pink patches.

D – Diameter – your mole is bigger than 6 millimeters across.

E – Evolving – your mole’s shape, colour and size is changing.

Before ordering, please check you meet the following requirements:

• • This service is ONLY for those aged 18 years old and over.
  • This service is only available for people who are residents within the United Kingdom.
  • The mole/skin lesion must NOT be a rash (i.e., a widespread eruption of many, often connected lesions).
  • The mole/skin lesion must be LESS THAN 15mm in diameter.
  • The mole/skin lesion must NOT have been previously biopsied, cut or otherwise injured.

This service does NOT assess moles or skin lesions that are:

• Located in an intimate area of the body (e.g. genitals)
• Covered by an excessive amount of hair
• Under nails
• In an area of visible scarring or tattooing

If this above criteria doesn’t apply to you and you have concerns about a skin issue, please contact your GP for help.

Only ONE mole can be checked per order.

The Evergreen Life online mole checking service is designed to give you peace of mind from an qualified expert when you need it most – fast. Simply:

1. Order the Mole Checking Service using the ‘Order now’ button above.
2. Download the Evergreen Life app and enter the activation code provided in the email you receive.
3. Answer some questions about the mole you may be worried about and upload some images within the Evergreen Life app.
4. That’s it, your part is done! A certified dermatologist reviews the answers and images you submitted about your mole.
5. Benefit from clarity. You’ll receive a recommendation from the dermatologist with advice on what next steps to take, typically within 1 working day*

* Please note that the Mole Checking Service may not always offer a definitive diagnosis and does not offer treatment. What it does offer is peace of mind if the dermatologist does not believe your mole needs looking at further and is nothing to worry about. Therefore, it is your responsibility to take further action if the outcome in your letter recommends follow-up. This may mean you have to contact your GP or private provider directly.

The service is accessed via the Evergreen Life app. A smartphone is required to complete the mole checker tasks in the app, including a clinical mole questionnaire with questions that help assess your skin lesion, and uploading photos.

Please be aware that if you buy this service, you will later be asked to consent to share your data associated with the Mole Checking Service with Omnes Healthcare. Omnes Healthcare is a provider of dermatology services and a partner of Evergreen Life. You can find Evergreen Life’s privacy policy here.

The service is usually performed within 1 working day.

*This means, if you complete all the tasks on Sunday to Thursday, you should get a response within 24 hours. If you complete the tasks on a Friday or Saturday, you may have to wait until Monday for a response.

The Mole Checking Service may not always offer a definitive diagnosis and does not offer treatment. Therefore, it is your responsibility to take further action if the outcome in your letter recommends follow-up. This may require you to contact your GP or private provider directly.